Refund policy

Due to the nature of our products, we do not allow customers to do returns.

Cancellation Policy:

Orders can only be canceled within 24 hours from the time of purchase. After 24 hours, the sale is final and we cannot cancel your order.

If your order is incorrect, you are entitled to be refunded fully or you can choose to have the missing item(s) reshipped to you.

RICH ROOTS LLC HAS THE RIGHT TO CANCEL ANY ORDER AT ANY GIVEN TIME. ORDER CANCELLATIONS DONE BY RICH ROOTS LLC WILL RESULT IN A FULL REFUND.